Refund policy

All of our cookies are made to order and customized just for you — because of that, we do not accept returns or exchanges.

We are unable to issue refunds for:

  • Broken cookies during shipping

  • Icing color “bleeding” or design variation

  • Delays caused by shipping carriers

Cancellations are accepted within 24 hours of placing your order.
If you have any concerns about your order, please don’t hesitate to reach out — I want you to love your experience!