Policies
🍪 Street Cookies Policies
Thank you so much for supporting Street Cookies! Everything here is made with creativity, care, and a whole lot of frosting. Below are a few things to know before placing your order:
📦 Custom Order Details
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All cookies are made to order and are customizable to match your colors, themes, and event vibe.
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Cookies range in size from 2.5” to 4” depending on design.
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Each order includes one dozen cookies unless otherwise discussed.
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Need a different quantity or theme? Just reach out — I’m happy to create a custom listing just for you!
🍪 Flavor & Allergies
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Standard flavor: a from-scratch vanilla almond sugar cookie.
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Looking for a different flavor or have allergy concerns? Let’s chat before ordering!
Allergen disclaimer:
These products are made in a cottage food operation that is not subject to Florida’s food safety regulations.
Cookies may contain or come into contact with: eggs, milk, wheat, soy, peanuts, tree nuts, and other common allergens.
🚚 Shipping & Delivery
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I take great care to package cookies securely, but once they are handed off to the shipping carrier, I cannot guarantee how they will be handled.
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I cannot provide refunds for:
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Broken cookies
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Icing color bleeding
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Delays caused by third-party shipping carriers
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Please share your event date when ordering so we can time your shipment accordingly!
❌ Refunds, Returns & Cancellations
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Due to the custom nature of each order, I cannot accept returns or exchanges.
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Cancellations are accepted within 24 hours of placing your order.
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If you have any concerns about your order, please reach out — I’m here to help!
📸 Photo Proof
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Every order is photographed before packaging.
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Photos and tracking details will be sent to you once your cookies are on their way.
By placing an order with Street Cookies, you acknowledge and agree to all policies listed above. Thank you for trusting me with your special occasion — I can’t wait to bring your vision to life! 💛